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Rooms & Suites at Crown Towers Luxury Accommodation in Melbourne An iconic Melbourne landmark, Crown Towers Melbourne rises above the city’s vibrant Southbank precinct offering luxury accommodation, leisure facilities and an impeccable standard of guest service. Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex. Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 30 yards heated indoor pool, steam room, sun terraces and a fully equipped fitness centre. Located in Melbourne (Melbourne Central Business District), Imagine Marco is within a 10-minute drive of SEA LIFE Melbourne and Crown Casino and Entertainment Complex. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Crown Casino Melbourne Area Hotels The Crown Casino and Entertainment Complex is located on Melbourne’s Southbank. There are three hotels within the complex, Crown Towers, Crown Promenade and the new Crown Metropol due to open in 2010.

8 Whiteman Street,3006Melbourne

Rising above Melbourne’s vibrant Southbank precinct, Crown Towers offers spacious luxury rooms with views of the city or Port Phillip Bay. Each room features original artworks and marble bathrooms.

Each room includes a large plasma-screen TV with laptop video-on-demand system, an iPod docking station, and a separate dressing room. The city and bay views are framed by floor-to-ceiling windows.

Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex.

Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 25 m heated indoor pool, steam room, sun terraces and a fully equipped fitness centre.

Located on the southern bank of the Yarra River, Crown Towers is a 10-minute walk from Flinders Street Station.

Rooms: 9

Facilities of Crown Towers Melbourne

Activities

• Bowling
• Live music/performance

• Live sport events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Kid meals

Pool and wellness

• Sauna
• Fitness centre
• Spa and wellness centre

• Massage
• Indoor pool (all year)

• Heated pool
• Shallow end
• Swimming Pool

Transport

• Car hire

• Shuttle service (additional charge)

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out
• Currency exchange

• Tour desk
• Ticket service
• Luggage storage

• ATM/cash machine on site
• Concierge service

Entertainment and family services

• Casino
• Nightclub/DJ

• Evening entertainment

• Children television networks

Cleaning services

• Laundry
• Dry cleaning
• Ironing service

• Shoeshine
• Trouser press

• Daily housekeeping

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Barber/beauty shop
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Bridal suite
• Lift
• Soundproof rooms

• Heating
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests

• First aid kit available
• Access to health care professionals

• Thermometers for guests provided by property
• Face masks for guests available

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Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Mobile app for room service

• Screens or physical barriers placed between staff and guests in appropriate areas

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Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Breakfast takeaway containers
• Delivered food is securely covered

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs AUD 60 per day.

Policies of Crown Towers Melbourne

These are general hotel policies for Crown Towers Melbourne. As they may vary per room type; please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

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The maximum number of total guests in a room is 4.

There is no capacity for cots in the room.

Pets

Pets are not allowed.

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Accepted credit cards

• Mastercard
• Visa
• Bankcard
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

Crown Casino Melbourne Staff

Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.
If staying in a premium room type, an additional credit card pre-authorisation of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.
In all other room types, an additional credit card pre-authorisation of $100 per night is required as security for any incidental costs, including damage associated with the room.
Purchases made throughout the stay must be paid for when ordered.